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Cookie Policy

This Website may place and access certain Cookies on your computer. Serenity-homes.co.uk uses Cookies to improve your experience of using the Website. Serenity Specialist Care Limited has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

Before the Website places Cookies on your computer, you will be presented with a popup requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Serenity Specialist Care Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

What is a cookie?

Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, Serenity-homes.co.uk can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

Cookies used on the Website

We use several different types of cookies. Some of these are session cookies which are temporary and allow us to link your actions during a browser session. Others are persistent cookies which remain on your device for the period of time specified in the cookie. The Website uses cookies for the following purposes:

STRICTLY NECESSARY COOKIES: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website. These cookies are necessary for the proper operation of our Website, so if you block these cookies we can’t guarantee your use or the security of our Website.

FUNCTIONALITY COOKIES: These are used to recognise you when you return to our website andare used to provide you the best user experience. These cookies are for instance used to remember your cookie preference settings as you visit our site.

PERFORMANCE COOKIES: Performance cookies help us to understand the behaviour of our visitors and the usage of the Website.

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily

You can read our full Data protection provisions in our Privacy Policy.

Control your cookie settings

Once you have given us your agreement to the use of cookies, we shall store a cookie on your computer or device to remember this for next time. If you wish to withdraw your agreement at any time, you can reject the use of cookies on our site by clicking the ‘Change Cookie Settings’ link below.

You may wish to delete our cookies using your internet browser settings. You should do this through the browser settings for each browser you use. Please be aware that some of our services will not function if your browser does not accept cookies. However, you can allow cookies from specific websites by making them “trusted websites” in your internet browser. The following links may assist you in managing your cookies settings, or you can use the ‘Help’ option in your internet browser for more details.

Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies
Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647 
Safari: http://support.apple.com/kb/PH5042
Opera: http://www.opera.com/help/tutorials/security/privacy/
Adobe (flash cookies): https://www.adobe.com/support/flash/downloads.html
To block Google Analytics cookies specifically, you can install the “Google Analytics Opt-out Browser Add-on” provided by Google.

Other Information

The following link contains further information about cookies: http://www.aboutcookies.org